Shipping Policy

Thank you for shopping at Sweet Home! We aim to deliver your furniture, home goods, and décor items to you as quickly and securely as possible. Please read our shipping policy to understand the terms and conditions of delivery.

1. Shipping Coverage

Sweet Home provides shipping services across Pakistan. We strive to deliver to all regions; however, delivery times may vary based on your location.

2. Order Processing Time

• Orders are processed within 1-2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

3. Delivery Time

• Standard Delivery: 5-7 business days for most locations.
• Remote Areas: Delivery may take up to 10 business days.
• Please note that delivery times may vary due to unforeseen circumstances such as weather, strikes, or courier delays.

4. Shipping Charges

• Shipping fees are calculated based on the size, weight, and destination of your order.
• The final shipping cost will be displayed at checkout before payment confirmation.

5. Tracking Your Order

Once your order is shipped, we will provide you with a tracking number via email or SMS. You can use this tracking number to monitor your order’s progress.

6. Delivery Issues

• Damaged Items: If your item arrives damaged, please notify us within 48 hours of receiving the order, along with photos of the damage. We will arrange a replacement or refund as necessary.
• Missed Delivery: If a delivery attempt is missed due to incorrect address details or the recipient’s unavailability, additional charges may apply for re-delivery.

7. International Shipping

Currently, Sweet Home only offers shipping within Pakistan. Updates on international shipping will be announced on our website.

8. Contact Us

For any questions or assistance regarding your shipment, please contact us:

• Phone: 03436854292
• Address: Village Salho Nooryka, Tehsil Depalpur, District Okara, Pakistan.